How do I request an estimate?
To request an estimate, complete the on-line form on the quotations page of this website. If you have your file or document in an electronic format, you can attach it and send it to us for a secure and fast transfer.
What is the turnaround time for receiving an estimate?
Given no unforeseen difficulties in opening your electronic file, we guarantee a 30 minute response to your query.
Can I send you my file electronically?
Yes, you can attach it to the on-line form found on the quotations page. If this is impractical, you can send it by email to us at firstname.lastname@example.org.
How do I get my file to you if it is not in an electronic format?
You can fax, courier, drop-in or post your document to us for an estimate. Our contact information can be found on the Contact Us page of our website.
Will someone contact me about my estimate?
Yes, we guarantee to revert to you within 30 minutes of receiving your request. If for some reason we feel we cannot get your quote to you within 30 minutes we will contact you and let you know when you can expect to receive it. You will receive an automatic confirmation email by return if you send your file to us electronically.
What do I do if I am ready for you to begin translating my file or document?
If you’re ready for us to begin, simply sign and date our estimate and fax it to us at 01-8748032. Once we receive your acceptance, we will begin to translate your documents.
Are there any other possible costs that might be incurred?
Costs not included in the original estimate are overnight fees, postage fees, long distance charges and any changes not previously quoted on. These will be added at cost.
How do you price?
Cost is based on a word count in most cases. The language to be translated into may also affect the pricing. You should check our estimates page for full details. Your estimate will be broken down and you can see where the cost is incurred.
What qualification does your staff have?
All our linguists are native speakers of the target language and recognized experts in their subject areas. They are professionals, rigorously selected, tested, and evaluated by us. They have vast experience of providing professional translations and interpretations in their respective fields. If you require information about a specific translator, contact us and we will revert to you.
What languages do you translate and interpret to?
Our vast array of staff is always on hand to handle any language for you. From Afrikaans to Zulu, we can translate it.
What steps are taken to ensure that my translation is accurate?
Our goal is to achieve high-end results on a consistent basis. To achieve this goal, we have a quality assurance system in place. This system is a multi-phased structure from beginning to end to ensure that the service to you is exactly how you want it. Your requirement will pass through the hands of several individuals to ensure its accuracy.
Do you provide translations as electronic files?
Yes, we can provide you with an output ready for print in most electronic formats.
Do you provide website design and development?
Yes, we provide all this service. We translate and formulate your website so that when submitted you can rank in the top of most major search engines. To learn more about our website service, please contact us.
Can you translate and do voice-overs for audio or video recordings?
Yes, we can provide this highly skilled and cost effective translation service. Global marketing is becoming more and more essential for your business' survival in our society. Becoming global can be as simple as contacting us. We'll do all the work for you.
What if I want the translation to look exactly like the original?
We provide Desktop Publishing, formatting and typesetting. Whether it’s for a product label or website, we will make your translation look exactly how your original is.
What is Desktop Publishing?
Desktop Publishing refers to the arrangement and layout of your project. Once the text is translated, Word Perfect can design and arrange your piece to have the look and feel of the original, or create a new or refreshed professional appearance altogether!
What does formatting mean?
Formatting refers to the exact location of the translation between specified margins.
What does typesetting mean?
Typesetting refers to the "type" font and keystroke of every word in your document. Word Perfect has over 450 type styles to choose from.
What does certified translation mean?
A translator who certifies to the accuracy of the translation in relation to an original document in another language carries full responsibility for making such a statement and by providing you with a certified translation we guarantee that the translation is accurate and not modified in any way.
Divorce or separation papers
Degrees and Diplomas
Memoranda and Articles of Association
Any other document requested by authorities, solicitors, companies or individual customers
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